Progress and targets

Reduce our relative operational (scope 1 and 2) carbon emissions by 26% vs. a 2009/10 baseline by 2020.

To achieve our target we need to reduce our relative emissions by a minimum average amount of 2.6% every year.

In 2009/10, despite a growth in revenue of 7.52% the Company's absolute carbon emissions increased by just 3.99%. Relative to sales, carbon emissions have improved by 3.28%. This puts us well on track to meeting our target.

Our flagship green Premier Inn at Tamworth has delivered a carbon footprint 81% lower than a standard Premier Inn of a similar size during its first year of operation.

Achieve 80% of waste diverted from landfill from Whitbread Hotels & Restaurants sites by February 2012.

At the end of the financial year (February 2010), we were diverting 57% of our hotel and restaurant waste from landfill sites. This represents a significant improvement from the start of this financial year (March 2009) when the figure was 42%.

By the end of 2010 we estimate that will have risen to 66%, so we are pleased to be well on track to meet our 2012 target.

Achieve a relative 20% reduction in water consumption in our Hotels and Restaurant portfolio against a 2009/10 baseline by 2020.

To achieve our target we need to reduce our relative water consumption by a minimum average amount of 2% every year.

In 2009/10 we have achieved a 2.61% reduction in the average water use across the sites in our business. This puts us on track to meet our target

Our flagship green Premier Inn at Tamworth has delivered a water footprint 66% lower than a standard Premier Inn of a similar size during its first year of operation.

100% of all UK Costa Coffee production to be Rainforest Alliance certified by June 2010.

100% of Costa coffee production going to UK Costa stores was Rainforest Alliance certified as of May 2010. This includes all sites run by franchise partners in the UK.

In addition, 100% of all coffee production going to Costa International stores is Rainforest Alliance Certified as of May 2010 with exception of:

• Costa Coffee India; and
• Sites in Europe recently acquired from Coffee Heaven that are currently receiving only 30% Rainforest Alliance certified coffee.

This means that in total at time of writing, approximately 70% of the coffee supplied to all of our international operations is Rainforest Alliance Certified. This includes all international sites run by franchise partners and joint venture operations.

Costa is working to secure 100% certified coffee sourcing for India and for newly acquired sites.

Launch a purpose-built 'green hotel and restaurant' at Burgess Hill, West Sussex (to open in Autumn 2010).

Construction has commenced at our Burgess Hill site and we are on track to open this exciting new addition to our hotels and restaurants portfolio in Autumn 2010. Foundations are built, ground source heat pump in installation, sustainable superstructure erection commenced mid-May.

Achieve 3,000 qualifications from Whitbread Hotels & Restaurant Apprenticeship scheme. 400 Costa learners trained by the end of 2011.

We are just over halfway there, with 190 completed apprenticeships (representing 760 qualifications awarded) and over 850 Skills for Life qualifications awarded.

This means a total of over 1,600 qualifications awarded to the 364 employees currently in learning at the end of fiscal year 2010.

Raise £1 million for WaterAid over the next 2 years.

Since June 2009 when we launched our partnership with WaterAid, we have raised a total of over £200,000 for WaterAid, one fifth of the way to achieving our target.

To raise funds for and build Costa Foundation schools sufficient to educate 15,000 children in coffee-growing communities by 2012.

In three years since the launch of the Costa Foundation, we have built 11 schools in Colombia, Guatemala, Costa Rica, Ethiopia and Uganda. That's a total of 55 classrooms that are now being used by 6,700 children.

To meet our target, we need to build one school per year in each of the countries where the Foundation currently operates: Ethiopia, Colombia, Guatemala and Uganda. In 2009/10 we raised a total of £306,000 for the Costa Foundation. This puts us slightly ahead of our interim target for this year.